Store Policy
Customer Care
At Shree Ruchi, customer satisfaction is our highest priority. Our dedicated Customer Care Team is committed to ensuring a smooth and pleasant experience from order placement to delivery.
1. Support Hours
Our Customer Care Team is available Monday to Friday, 9:00 AM – 6:00 PM.
We aim to respond to all queries within 24 hours.
2. How to Reach Us
You can contact us through the following channels:
Email: [shreeruchibyprabha@gmail.com or WhatsApp +44 1494 412822]
3. Assistance We Provide
Our team is here to help with:
Order tracking and delivery updates
Product or ingredient information
Reporting issues with your order (damaged, missing, or incorrect items)
General feedback or suggestions
4. Commitment to Quality Service
We value every customer and strive to resolve all concerns promptly and professionally. Feedback is always welcome, as it helps us improve our products and services.
Wholesale Inquiries
We welcome partnerships with retailers, distributors, restaurants, and other businesses who share our passion for authentic, high-quality food products.
We offer attractive wholesale pricing, consistent product quality, and reliable delivery for bulk orders. Whether you operate a grocery store, cafe, or catering business, we are happy to collaborate and support your requirements.
To inquire about wholesale opportunities:
Please contact our sales team with your business details and order requirements.
Email: [shreeruchibyprabha@gmail.com or WhatsApp +44 1494 412822].
A representative from our wholesale department will reach out within 2–3 business days to discuss pricing, product catalogs, and partnership terms.
Privacy & Safety
We value your privacy and are committed to protecting your personal information. Any details you provide, such as your name, contact information, or payment details, are used solely to process your orders and improve our services. We do not share or sell your information to third parties.
All our products are prepared and packaged following strict hygiene and food safety standards to ensure quality and freshness.
By using our website, you agree to our privacy and safety practices.
Payment Methods
- Credit / Debit Cards
- PayPal
- Apple Payments
- Google Payments
- Offline Payments